This cancellation policy operates on a tiered system based on how far in advance you cancel. The earlier you cancel, the higher your refund percentage, encouraging customers to provide adequate notice while protecting the service provider from last-minute losses that prevent rebooking.

• 24+ hours before: Cancel anytime with 95% refund (5% processing fee retained)

• 6-24 hours before: 60% refund available (40% cancellation fee applies)

• 4-6 hours before: 60% refund available (same as moderate tier)

• Less than 4 hours: No cancellations accepted and no refund provided